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Answers
Rip n Roll
does not sell ANY condoms with Nonoxynol-9
The below letter from the CDC states that the spermicide nonoxynol-9 should not be recommended as a preventive
measure against HIV.
http://www.ripnroll.com/nonoxynol9.htm
Back to
questions2
1. Yes, Rip n Roll donates tens
of thousands of condoms each year to Non profits, Healthcares and Universities. We are
very dedicated to the promotion of sexual safety and condom awareness and we strive to
teach each customer the correct use of condoms. If you are
interested in our non profit pricing or would like to inquire about donations, please send
us an e-mail at caretoshare@ripnroll.com
Please include a brief bio of your organization along with any tax exempt or non profit ID
numbers.
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questions2
2.
Yes we do sell Custom Imprinted Condoms,
for further information click here to go to our Custom Condoms Page.
Back to
questions 3
3. If the company you are doing business with
has SSL Protocol, as we do, your credit card information is
encrypted and safe. Ordering over the Internet is actually much safer than giving your
credit card to a waiter in a restaurant while he disappears in the back room for 15
minutes. To date we have not had
one case of fraudulent use of credit cards. You can rest assured when placing orders at
Rip n Roll.


Secure Shopping
Site
Back to
questions #4
4. All orders received by 3pm
(est) Monday - Friday will be shipped the same day order is received. We also ship on
Saturdays if you place your order by 10 AM (est). All orders will be shipped first class
unless otherwise specified. Rip n Roll charges a $3.60 FREE shipping and handling fee per
shipment. This
is for orders within the U.S. The average delivery time for Free shipping is about 7-10
. If it takes longer than 10 business days there is something wrong so please
contact us right away so that we can straighten it out. E-mail: shipping@RipnRoll.com Bottom line, order as much as
you want, we'll ship it to you for FREE.
- 2-3 day Priority
Service is available for $5.75 order as much as you want, you'll receive it in 2-3
days in most cases (this is not a guarantee).
- Next Day
Service is available for $18.50 order as much as you want, we'll ship it to you FedEx
or Overnight for $18.50
- All Canada
orders are charged a flat rate of $5.75
- International
Orders. For
our customers who live outside the U.S. we ship First Class Airmail for $15.00. Average delivery time is 10
business days. Rip n Roll reserves the right to increase the $15.00 fee for larger or heavier
international orders.
**A
note about shipping
Please make
sure your information is correct on your order form. All orders are shipped to the address
EXACTLY as it is entered on the order form at checkout. Shipping labels
are printed automatically from your input so please be sure to check and double check your
address. Once your order is placed if any item is returned to us because of an incorrect
or insufficient address, we will charge an additional shipping fee of $5.00 to reship your
order.
If
we are unable to reship your order, we will credit your card the original purchase price
minus a $5.00 shipping and handling fee as well as an additional 15% restocking fee.
Please be sure to check your address, thank you.
Back to questions5
5. If you don't want to pay by
credit card that's cool too. You can go to our Mail Order Form,
fill in the form, print it out and mail it to us. We accept checks and money orders. You
may also order by one of our other options below.
Back to questions6
6.
When paying through the mail, "checks" and "money
orders" should be made payable and sent to:
Rip n Roll
P.O. Box 224
Dunedin, FL 34697-0224
**If paying by
check or money order: ALL CHECKS MUST BE IN U.S. DOLLARS. International customers must
send International Money Orders only! Be aware that your order will be shipped as soon as
the check has cleared. Credit card orders are shipped immediately.
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questions7
7. By
law we must use our corporate name "Rip n Roll Inc." for credit card billing.
This is the company name that will appear on your credit card statement. This will also
help you when you get your statement. although you probably won't forget a name like Rip n
Roll.
Back to questions8
8. It
is always safe to use water-based lubricants and silicone-based lubricants
with latex condoms. The lubrication heightens the sexual experience and, if you put a few
drops of lube inside the tip of the condom, you will have better stimulation
along with added safety. But, please remember that it is NEVER safe to use oil-based
lubricants with latex because the oil dramatically weakens the latex.
For more information
on the Do's and Don'ts of safe sex, visit our Stop Look and Listen
section. You'll be surprised how much you can learn.
Back to questions9
9. Yes we sell wholesale for
further information go to our Wholesale page.
Back to questions10
10. We at Rip n Roll
have the utmost respect for your privacy; and, as with every customer, your account
information is kept in complete confidence. We DO NOT sell, trade, or
otherwise publish our customers' personal information to anyone. This includes E-mail
addresses, names, telephone numbers & home addresses.
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questions11
11.
We ship our products in plain brown envelopes, shipping boxes, or otherwise priority
mailers. The word condoms or Rip n Roll does not appear on the box (on
our return address labels we use the words "Mail Order Division") to insure your
privacy. Inside the box you will find your "Order", a "Receipt"
and always some "Freebies"
Back to questions12
12.
The return address that we use on our shipping labels is P.O. Box 224 Dunedin, Fl
34697-0224. We ship in plain brown boxes or Priority Mail boxes with no mention of
the boxes contents.
Back to questions13
13.
For all orders shipped outside the U.S. the description on the Customs Slip reads
"Health Care Products". For areas with tighter security standards, the
contents will be stated as "Gloves".
Back to questions14
14.
Yes we have our own brand Latex Louie Condoms and we
do carry the widest selection of condoms available. We are a Florida based company
dedicated to the promotion of Birth Control and Safety Awareness through products and free
educational literature.
Back to questions15
15.
Rip n Roll is happy to offer FREE Banner links to anyone
wishing to link back to us. Thank you for promoting Rip n Roll, we appreciate the
support.
Back to questions16
16. Rip n Roll offers the "Best of the Best" award to websights that meet our
strict criteria. The award is only given out to select sites after review by independent
judges. This is a very difficult award to win, only an "Elite Few"
actually receive our award, it is for this reason that our award has become so desirable.
Back to questions17
17. Yes, we Do ship to Post
Office Boxes.
Back to questions#18
18.
Rip n Roll is equipped with a secure "Shopping Cart" system to help make your
shopping easy. Using the "Shopping Cart" is as easy as 1, 2, 3.
FIND IT.
Check out the Store @ Rip n Roll, or use the
search field on the left side of any page to search our web for your favorite stuff.
ADD TO CART.
As you find the hundreds of products (or one) you want, just click the "Add
to Cart" button. The Shopping Cart will keep track of all the items
you would like to buy and give you a running total. You can click on the "View
Items" button at any time to see what's in your cart.
CHECKOUT.
Now, once your shopping cart is full of everything you want, just click on the "Order
Checkout" button inside your shopping cart. This is where you give us the
needed payment and shipping info so we can send you the goodies. Your order will be
totaled and you'll get a confirmation number. We gladly accept Visa, MasterCard, Discover
and American Express.
Back to questions19
19.
No! We do not sell sex toys or pornographic material. Our goal is to make sexual
safety accessible and attainable through a clean, healthy and educational shopping
experience. Never will you find anything obscene or offensive at Rip n Roll. We take pride
in our bright, clean, upbeat attitude as well as a customer relation's commitment that
wont let you down.
Back to questions20
20. We ship products as gifts on
a regular basis. If you would like to ship to a friend or relative, just fill out
the "Ship To" section with the third party's address when you check out. There
is also a place on the checkout form where you can write a "Gift Message".
This message will be sent with the order. When shipping to a third party, your
receipt will be mailed to you and not sent with the order.
Back to questions21
21. You will actually receive two
confirmations and a receipt when ordering online. When you checkout and press
the "Submit Order" button, you will receive a confirmation number. As soon
as your order ships, you will receive a "Shipment Confirmation" via
E-mail. When your order arrives (2-3 days) you will receive a printed receipt inside
the box, along with all the other goodies!
Back to questions22
22. If you order online, you will
receive a "Shipment Confirmation" via E-mail when your order ships (usually
within 24 hours). If you ordered by mail, we can only send confirmation if you
include an E-mail Address.
Back to
questions23
23. All orders received by 3pm
(est) Monday - Friday will be shipped the same day order is received. We also ship on
Saturdays if you place your order by 10 AM (est).
Back to questions24
24.
If you would like to place an order by phone, Rip n Roll offers a Toll Free Order
Line.
ORDER BY
PHONE
Office hours are Monday - Friday 9 AM to 5 PM Eastern
For Orders Only Please call:
Toll Free 1-888-Rip n Roll or 1-888-747-6765
For customers outside the US
or for information call directly to:
(727)-712-2306 or Fax (727)-712-2346
One of our Rip Reps will
be happy to take your order.
Of course, you can order safely online 24 hours a day,
365 days a year using our secure server for your convenience.
Visa,
MasterCard, American Express and Discover cards accepted.
Check or Money Orders should be made payable and sent to:
Rip n Roll
P.O. Box 224
Dunedin, FL 34697-0224
You can also order world wide by fax
our fax line is - 727-712-2346
24 hours a day 7 days a week
Back to questions25
25.
While the controversy continues over this question, it is our belief that if a condom is
used properly the resulting safety factor is increased
dramatically.
When two condoms are used, there is a bigger chance of friction between the two latex
barriers. Friction (heat) is the condoms biggest enemy. Although if you were to use a
small bit of latex safe lubricant between the two, your
chances of the condom breaking is reduced dramatically.
For detailed info on the correct usage of condoms, go to: http://www.ripnroll.com/proper.htm
Back to questions
26. Microsoft's browser sends up a security
warning when you jump from unsecured pages to the secure "Shopping Cart".
This does not mean our site is not secure, quite the contrary. We have the highest
level of security available on our server. We use Secure
Sockets Layer with
128 bit secret keys. All this means is "Don't Worry", your personal info is
encrypted and safe |