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Rip n Roll - Covid-19 Policy Updates

by Rip N Roll Condoms April 28, 2020

 

Condoms are a class 2 Medical Device, therefore making us an essential business. Rip N Roll will remain open and continue to "Safely" ship to all our customers, including State Health Departments and Health Centers regardless of any state closures.

Unfortunately due to the World Wide Condom Shortage, we are NOT allowing the Purchase of Wholesale Condom Cases during this time. WE WILL NOT BE ALLOWING WAREHOUSE PICKUP UNTIL FURTHER NOTICE. Due to high demand, we are experiencing a 24-48 Hour Shipping Delay.

Our Return Policy has also been modified until further notice. Please note: under these circumstances, we will not accept any returns at our facility for any reason.

*** All Sales are Final - No returns will be accepted for any reason until further notice due to the risk of outside contamination to our facility***

The health and safety of our customers and community has always been our highest priority. During these uncertain and stressful times, we are following all recommendations from the CDC, WHO and continue to implement ISO safety regulations to prevent the spread of COVID-19.

 

NEW - Rip N Roll Internal Procedures Regarding Coronavirus (COVID-19)

 

• Proper employee distancing and hygiene procedures as outlined by the CDC and WHO.
• No staff allowed on premises if sick, personal leave granted for 14 days. 
• All incoming Warehouse deliveries will be held in quarantine for a minimum of one (1) week.
• Escalated cleaning procedures in warehouse, shipping and office areas performed daily.
• ALL SALES ARE FINAL - No returns will be accepted until further notice.

 

That said, as the increased volume of online shopping puts extreme demands on us and the U.S. Postal Service, your orders might take a few days longer to arrive.

Please be patient – and do thank your mail carrier for the fantastic job they are doing, along with the extraordinary service providers and healthcare workers in your community. They are truly heroes.

 

Thank you for your continued business, it is customers like you that have made us "America' Condom Superstore" since 1996

Sincerely,

Rip N Roll




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